Learn how to use Chatbase Analytics for your Alexa Skills and Google Actions built with Jovo.
Chatbase is an analytics offering for conversational products that is built by Area 120, an incubator by Google.
With Chatbase Analytics, you can measure bot metrics, analyze user behavior, and optimize the experience with transcripts and suggested intents.
To use Chatbase Analytics for your voice app, you need to complete the following steps:
Create a Chatbase account or log in at https://chatbase.com/
Create a new bot by clicking the "add your bot" button
To add Chatbase Analytics to your voice app, do the following:
First, download the npm package:
Enable the plugin like this:
Add configurations like this:
Test you voice app. It can take up to 6 hours until all the data can be seen in the Chatbase dashboard:
Any specific questions? Just drop them below. Alternatively, you can also fill out this feedback form. Thank you!
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