Effective date: May 24, 2018
Last updated at: Nov 14, 2021
Linked Experiences, Inc. ("Jovo", "we")
29 Little West 12th St, NY 10014 NY
We at Jovo value privacy and the control over your own data. In fact, this is why we chose to make most of our services available open source and don't require you to create a user account to access them.
Jovo offers a variety of services that are listed below, collectively referred to as the “Services.” This policy applies to all Services and where we are acting as a Data Controller with respect to the personal data of our users. For content and data that you upload to or make available through one of the Services (“User Content”), you are responsible for ensuring this content is in accordance with our Terms of Service, and that the content is not violating other users' privacy.
Information Collection And Use
We care about your rights and want to make sure you feel comfortable using our services:
- Right to be forgotten: For any of our Services, we offer to delete any data we collected and stored about you upon request to email@example.com
- Right to object: You may opt out of any Services we offer
- Right to rectification: You are able to update your information either directly in our Services or upon request
- Right of access: Upon request, we can provide any information we are holding about you
- Right of portability: We export your account data at any time upon your request
You also have the right to complain to a data protection supervisory authority about our processing of your personal data.
Jovo offers several services and collects several different types of information for various purposes to provide and improve our tools. Right now, none of the Services requires users to create accounts in a registration process.s
In the following sections, find more information about the types of data we collect for each service.
In the following sections is a description of the data collection and usage on our websites www.jovo.tech and www.context-first.com.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Newsletter and Mailchimp
If you wish to subscribe to our newsletters or special promotions, we ask for contact information such as name and e-mail address. We will not sell, share, or rent this information, for commercial purposes, to any third party person or organization who is not directly supporting the operations of our company.
The Jovo Audio Converter allows you to upload audio files to convert them to a format that works with the audio requirements of Amazon Alexa. This converted audio files are then stored on our servers for 24 hours for you to download and use in prototypes. After these 24 hours, the files are automatically deleted from our servers. We don't listen into any of the audio files and don't share the content with any third parties without your explicit permission.
If you want to see your files deleted before the 24 hours time window, please reach out to firstname.lastname@example.org with the link to the file. We will process your request as soon as possible.
The Jovo Framework is a free and open-source development library that you can download and use in your on code. We do not collect any usage data for the framework.
The Jovo CLI is a free and open-source command line interface that allows you to create new Jovo projects and deploy those to both the Amazon Alexa and the Google Assistant platform (with Dialogflow).
When you create a new project with the
jovo new command, you can specify a template (see the Jovo Template Directory here) that is then downloaded from the template engine on our server. To learn more about the popularity of those templates, we store the following information: The time of the download, the name of the template, and the location of the download (we don't store your IP address, which would allow us to track individual usage over time, and instead derive the location, e.g.
New York, NY, from it to keep the data anonymized).
When you run the Jovo local server with the
jovo run command, the Jovo Webhook is executed. More about this in the next section.
The Jovo Webhook is a free tunnel service that allows you to prototype locally without having to upload your code to a server all the time.
Jovo Webhook URLs look like this
https://webhook.jovo.cloud/[unique-id]. The unique ID is automatically generated the first time a Jovo project is initialized, and stored to a file in
.jovo/config in the
$HOME directory of your computer. There is no account created by using the Jovo Webhook and we're not storing any personal data. You can always change the unique ID by editing the
To be able to find potential bugs, we store very little information that is sent through the Jovo Webhook: The ID, the type of the request (Alexa or GoogleAction), and the time.
The Jovo Debugger is a free browser-based service that lets you debug your voice apps with visual feedback.
The service is based on the Jovo Webhook and can be accessed with your unique webhook link.
We don't store any additional information than the data that is listed in the Jovo Webhook section above. The service allows you to import your existing language model and display requests, responses, and other information. However, all data is deleted immediately after closing (or refreshing) the page.